Privacy Policy

ConverMail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cold email platform and services.

Information We Collect

Personal Information

• Name, email address, phone number, and company information
• Gmail account credentials and OAuth tokens for email integration
• Payment information and billing details
• Account preferences and settings

Email and Campaign Data

• Prospect contact information and engagement data
• Email templates, campaign content, and sending schedules
• Email delivery status, open rates, click rates, and reply tracking
• Gmail conversation threads and email content for syncing

Technical Information

• IP addresses, browser type, and device information
• Usage analytics and platform interaction data
• Log files and system performance metrics

How We Use Your Information

• Provide and maintain our cold email platform services
• Process Gmail OAuth authentication and email synchronization
• Send emails on your behalf using your connected Gmail accounts
• Track email performance and provide analytics
• Process payments and manage subscriptions
• Send service updates and support communications
• Improve our platform and develop new features

Gmail Integration and Data Handling

Our platform integrates with Gmail to send and receive emails on your behalf. This integration requires:

• OAuth 2.0 authentication with your Gmail account
• Gmail API access with gmail.modify scope to read, compose, and send emails
• Basic profile access with userinfo.profile scope to see your personal information
• Storage of encrypted OAuth tokens for ongoing access

Important: We use industry-standard AES-256 encryption to secure your Gmail tokens and sensitive data. We never store your Gmail password and only access your account through secure OAuth protocols with the minimum required permissions.

Data Security and Encryption

We implement comprehensive security measures to protect your data:

• AES-256 encryption for sensitive data at rest and in transit
• Secure OAuth 2.0 authentication with Gmail

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• To protect our rights, property, or safety
• With service providers who assist in operating our platform (under strict confidentiality agreements)

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Revoke Gmail OAuth access at any time
• Export your data in a portable format
• Opt out of marketing communications
• Request information about our data practices

Data Retention

We retain your data. We reserve the right to delete or anonymize your personal information at any time, including inactive or unpaid accounts, except where we are required to retain data for legal or regulatory purposes.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Continued use of our services after changes become effective constitutes acceptance of the new Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: